That is entirely up to you. The Summary contains one clear recommendation and one suggested next step. The three most common paths clients take: They book a short review call to discuss the findings and confirm whether they want to move to a proposal. We offer two date options for this when we send the […]
We send you a scoped proposal within 24 hours of you confirming you would like to move forward. The proposal is specific: it names exactly what is in scope, what the phased delivery looks like, what we need from you as prerequisites, and what success looks like at the end. Nothing begins until the proposal […]
That happens. Timing, budget cycles, and internal priorities do not always align with when a problem becomes clear. The Summary remains valid and the recommendation does not change. We suggest a check-in at the point when circumstances change. We keep a record of every Sprint and will pick up the conversation with full context whenever […]
No. We send the Summary, we offer a follow-up call, and we follow up once by email if we have not heard back. After that, the next move is yours. We do not use high-frequency sales sequences. If you are not ready to move forward, we would rather you come back when you are than […]
That is often the most valuable outcome. The Discovery Sprint is specifically designed to distinguish the surface problem — the one you described — from the root cause, which may be different. If our recommendation surprises you, the Summary will explain the reasoning in full. We are not in the business of recommending complexity for […]