The 60-minute session follows a clear structure. You will know at the start exactly how the time is being used: Opening (approximately 8 minutes): we set the agenda together, confirm who is involved in decision-making, and establish what a successful session looks like for you. Discovery (approximately 35 minutes): a structured conversation covering your current […]
Our questions fall into five areas, all focused on understanding your situation with precision: Current state — how your business is currently managing its digital presence or internal operations, and who owns it. Where the gaps are — specifically where things break down and what frustrates you most about the current situation. The cost of […]
No. The 60 minutes are used entirely to understand your situation. Our recommendation comes at the end of the session, after we have listened, and it will be specific to what you have described — not a standard package walk-through. If we believe a particular engagement is not the right fit for your situation, we […]
That is more common than you might expect, and it is not a problem. Part of our job is to help you quantify things that feel vague — for example, if you are not sure what the gap is costing you, we will work through a rough estimate together based on what you do know. […]
Only if you give explicit consent before the call. If recording would be useful for your internal team, let us know when we confirm the session and we will arrange it. If you prefer not to record, the session proceeds as a private conversation and the written Summary serves as your record.
We will not. The session is designed to cover all the ground we need within 60 minutes. If a particular topic requires more depth than the session allows, we will note it explicitly in the written Summary and address it in our recommendation. If you come to the session with a specific technical question or […]