If I want to proceed, what happens next?

We send you a scoped proposal within 24 hours of you confirming you would like to move forward. The proposal is specific: it names exactly what is in scope, what the phased delivery looks like, what we need from you as prerequisites, and what success looks like at the end.

Nothing begins until the proposal is agreed and signed. There are no hidden phases, no scope creep by default, and no work that starts before you have confirmed it in writing.