How is the session structured?

The 60-minute session follows a clear structure. You will know at the start exactly how the time is being used:

• Opening (approximately 8 minutes): we set the agenda together,

confirm who is involved in decision-making, and establish what a successful session looks like for you.

• Discovery (approximately 35 minutes): a structured conversation

covering your current situation, where the biggest gaps or frustrations are, what these gaps are costing your business, what has already been tried, and what you are ultimately trying to achieve.

• Synthesis and recommendation (approximately 13 minutes): we share

our read of the situation — including the root cause as we see it, not just the surface problem — and give you a clear directional recommendation.

• Close (approximately 7 minutes): we confirm the next step and the

timeline for your written Summary.

We run to time. The session will not drift past 75 minutes.